About
The Ballarat RACV Retail Store is a handy spot for locals and visitors needing help with insurance, roadside assistance, or travel planning. Staff are on hand to talk you through car, home, and travel insurance options, and can help sort out membership benefits or answer questions about your RACV account.
It’s more than just a place to pay a bill - drop in to organise your next holiday, pick up info on RACV Resorts, or get advice on keeping your car and home protected. The store makes it easy to manage everything RACV in person, with a friendly team ready to help.
What Ballarat RACV Retail Store offers
- Car, home, and travel insurance advice and sales
- Roadside assistance sign-up and support
- Membership management and benefit enquiries
- Travel bookings and RACV Resort information
- Bill payments and claims assistance
What people say
Customers consistently praise Ballarat RACV Retail Store for friendly, helpful service and a can-do attitude. Reviewers mention staff taking the time to answer questions, being attentive and courteous, and delivering quick, efficient help that gets you back on the road with minimal fuss.
Popular services called out include international drivers licences handled quickly and easily, roadside assistance for tyre changes and battery problems, competitive car insurance quotes, helpful phone support and clear advice, and assistance transferring memberships or policies when moving to Victoria. Several reviewers mentioned Cindy for her extremely helpful, reassuring service.
Why choose them
- Central Ballarat location
- Walk-in support from knowledgeable staff
- Access to exclusive RACV member offers
- Information on local and interstate travel options
- Convenient for in-person account management
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Contact
- Phone
- 03 5336 7100
- Address
- 20 Doveton St N, Ballarat Central VIC 3350
- Website
- racv.com.au
Hours
- Monday9am – 5pm
- Tuesday9am – 5pm
- Wednesday (today)9am – 5pm
- Thursday9am – 5pm
- Friday9am – 5pm
- SaturdayClosed
- SundayClosed
Suggest an update
- 1 · Tell us
- 2 · We check
- 3 · Live