About
CGU Insurance has been helping Australians protect what matters most since 1861. With a strong focus on individuals and small businesses, CGU works closely with insurance brokers to offer cover that fits a wide range of needs. The company is known for its practical approach, supporting customers through every step - from choosing a policy to making a claim.
Whether you’re after insurance for your home, business, or something more specialised, CGU provides options designed to safeguard assets and livelihoods. Their long-standing partnerships with brokers and financial institutions mean customers get access to expert advice and a broad suite of insurance products.
What CGU Insurance offers
- Personal and business insurance policies
- Insurance cover arranged through brokers
- Claims management and support
- Workers compensation insurance
- Policy advice and product information
What people say
Customers highlight CGU Insurance for its excellent customer service and quick claim settlement. One reviewer appreciated being able to lodge a claim on the spot with a calm, helpful representative who made a stressful situation easier.
Standout positives include efficient claims handling, smooth claim lodging and supportive service during the process. Highly recommended based on these experiences.
Why choose them
- Over 160 years of experience in the Australian insurance industry
- Strong broker network for tailored service
- Coverage available Australia-wide
- Dedicated support for claims and policy changes
- Access to resources and insights for clients and brokers
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Contact
- Phone
- 03 5329 4100
- Address
- 1-3 Bath Ln, Ballarat Central VIC 3350
- Website
- cgu.com.au
Hours
- Monday8:30am – 5pm
- Tuesday8:30am – 5pm
- Wednesday (today)8:30am – 5pm
- Thursday8:30am – 5pm
- Friday8:30am – 5pm
- SaturdayClosed
- SundayClosed
Suggest an update
- 1 · Tell us
- 2 · We check
- 3 · Live
