About
Optus Warrnambool brings a full range of telecommunications services to locals and visitors alike. Conveniently located in the heart of Warrnambool, the store is set up to help with everything from new phone plans to troubleshooting your tech. Staff are on hand to walk you through the latest devices or sort out your internet needs, whether you’re upgrading, switching, or just after some friendly advice.
It’s the kind of place where you can pop in for a quick SIM swap or spend time comparing the newest handsets. With a focus on making things simple, the team is happy to answer questions and help find the right solution for your lifestyle.
What Optus Warrnambool offers
- Mobile phone plans and activations
- Device sales including smartphones and tablets
- Prepaid and postpaid SIM cards
- Internet and NBN service setup
- Accessory sales and tech support
What people say
Locals praise Optus Warrnambool for friendly, knowledgeable customer service and quick, practical solutions. Reviewers highlight help with NBN connections and plan advice, SIM setup and number porting, billing issues resolved, account management, mobile troubleshooting, refunds processed on the spot, and clear face-to-face guidance. Business customers also note proactive support that keeps connectivity running smoothly.
Several reviewers mentioned Jess, Lucy, Vince, Ellie and Fletch for being especially helpful, with multiple shout-outs for Draven/Drevan as well. If you’re after straightforward help with your mobile, internet or accounts, this team consistently comes through.
Why choose them
- Central Warrnambool location
- Walk-in service with knowledgeable staff
- Hands-on device demonstrations
- Support for personal and small business needs
- Accessible store layout
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Contact
- Phone
- 03 5559 3555
- Address
- 138 Koroit St, Warrnambool VIC 3280
- Website
- optus.com.au
Hours
- Monday9am – 5:30pm
- Tuesday9am – 5:30pm
- Wednesday9am – 5:30pm
- Thursday9am – 5:30pm
- Friday (today)9am – 5:30pm
- Saturday10am – 1pm
- SundayClosed
Suggest an update
- 1 · Tell us
- 2 · We check
- 3 · Live