About
Telstra Colac is the local spot for all things mobile, internet, and home connectivity in the heart of Colac. The team helps locals and visitors alike find the right phone, set up internet plans, and sort out accessories - whether you’re upgrading your device or just need a quick recharge. It’s a practical, friendly place where you can get hands-on advice and walk out with everything sorted.
With the latest mobiles, nbn plans, and a range of tech accessories on offer, Telstra Colac makes it easy to stay connected. If you hit a snag or need support, there’s always someone ready to help troubleshoot or talk you through your options.
What Telstra Colac offers
- Mobile phone sales and plans
- Pre-paid and post-paid mobile services
- Home internet and nbn plan setup
- Device repairs and troubleshooting
- Accessory sales including cases, headphones, and wearables
- Bill payments and account support
What people say
Customers consistently praise Telstra Colac for its friendly, knowledgeable team and quick, professional help. Reviewers highlight how staff make tech feel easy, offering patient support and clear guidance, with several noting they left with issues resolved and confidence restored. Many comment on the welcoming service and recommend the store to others.
Popular services mentioned include help choosing NBN plans, setting up new phones, mobile wifi, SIM swaps from 3G to 4G, and travel eSIM to personal SIM transfers. There are shout-outs for assisting travellers to get an Australian number while keeping an overseas SIM, applying pension discounts, supporting business connections, and offering a wide range of products. A few reviewers suggest making an appointment to avoid waits.
Why choose them
- Central Colac location for easy access
- In-person customer support and tech advice
- Wide range of the latest devices and accessories
- Payment assistance options available
- Family-friendly environment
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Contact
- Phone
- 1800 370 615
- Address
- 197 Murray St, Colac VIC 3250
- Website
- telstra.com.au
Hours
- Monday9:30am – 5:30pm
- Tuesday9:30am – 5:30pm
- Wednesday9:30am – 5:30pm
- Thursday9:30am – 5:30pm
- Friday (today)9:30am – 5:30pm
- Saturday9am – 2pm
- SundayClosed
Suggest an update
- 1 · Tell us
- 2 · We check
- 3 · Live