About
Total Computer Technology (TCT) is an Australian-owned managed IT services provider with nearly three decades of experience supporting small and medium-sized businesses across the country. Their team is based entirely in Australia, which means clients benefit from local support, fast response times, and clear communication - no overseas call centres or confusing jargon. TCT is known for its practical, people-first approach, offering structured service agreements and an average helpdesk resolution time of just 3.5 hours.
Whether you’re a manufacturer, non-profit, or a business with remote teams, TCT delivers IT solutions that keep your systems running smoothly and securely. Clients receive monthly executive reports, layered cyber security, and proactive strategy, all backed by a team that treats your technology as if it were their own. It’s the kind of service that takes the stress out of IT, so you can focus on running your business.
What Total Computer Technology offers
- Managed IT services
- Backup solutions and disaster recovery
- Cyber security services
- Cyber awareness training and phishing simulations
- Cloud migration and cloud management
- Microsoft 365 consulting and optimisation
- IT consulting and project management
- IT procurement and vendor management
- Technology assessments and IT strategy
- Remote and onsite IT support
What people say
Customers praise Total Computer Technology for its very responsive, friendly team and great customer service. Reviewers highlight fast response times, professional support and staff who go above and beyond, making them a delight to deal with.
Why choose them
- Fully Australian-based team for local support
- Structured service level agreements with tracked response times
- Average helpdesk ticket resolution of 3.5 hours
- Monthly executive reporting on system health and support trends
- Layered cyber security including MFA, DNS filtering, and endpoint protection
- Proactive monitoring and regular technology reviews
- Industry experience with manufacturing, non-profits, maintenance, and food processing
- No outsourcing—direct communication with the technical team
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Contact
- Phone
- 03 5382 5511
- Address
- 72 Wilson St, Horsham VIC 3400
- Website
- tct.com.au
Hours
- Monday9am – 5:30pm
- Tuesday9am – 5:30pm
- Wednesday9am – 5:30pm
- Thursday9am – 5:30pm
- Friday (today)9am – 5:30pm
- SaturdayClosed
- SundayClosed
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