About
The Department of Health and Human Services plays a central role in supporting the wellbeing of Victorians, offering a broad range of services that touch on health, housing, family safety, and community support. With offices across Victoria, including a main office in Melbourne and a regional presence in Bendigo, the department is accessible for individuals and families seeking help or information.
Whether it’s advice on public housing, assistance with family violence, or support for older residents, the department provides practical guidance and direct services. Their team works closely with community organisations and service providers to deliver programs that make a real difference in people’s lives.
What Department of Health and Human Services offers
- Public housing assistance and tenancy support
- Family violence response and support services
- Child protection and welfare services
- Emergency management and disaster support
- Grants and funding for community programs
- Advice and assistance for seniors and people with disability
What people say
Reviewers highlight friendly, helpful staff and a manager who listens and gets things done. Several people mention being directed quickly and having issues handled promptly, politely and swiftly. The service is described as organised, and a few customers simply say they’re happy with the support they received.
Positive comments also call out core services such as housing for low and middle income Victorians, child welfare and protection, and access to social workers. Overall, the Department’s on-the-ground customer service and practical assistance stand out most in the feedback.
Why choose them
- Multiple office locations across Victoria, including Melbourne and Bendigo
- Accessible facilities with parking and toilets for people with disability
- Dedicated contact lines for housing, maintenance, and child protection
- Strong connections with local service providers and community agencies
- Information available for culturally diverse and LGBTIQA+ communities
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Contact
- Phone
- 1300 598 521
- Address
- 74-78 Queen St, Bendigo VIC 3550
- Website
- dffh.vic.gov.au
Hours
- Monday8:45am – 5pm
- Tuesday8:45am – 5pm
- Wednesday8:45am – 5pm
- Thursday8:45am – 5pm
- Friday (today)8:45am – 5pm
- SaturdayClosed
- SundayClosed
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- 2 · We check
- 3 · Live
