Optus Ballarat
Overview
Optus Ballarat offers a local hub for mobile phones, internet plans, and tech accessories right in the heart of Ballarat. The store is set up for quick visits or longer chats, whether you're sorting out a new phone, upgrading your plan, or just need a hand with your device.
Staff are on hand to walk you through the latest smartphones, help set up your account, or troubleshoot any tech hiccups. It's a handy stop for locals and visitors alike looking for straightforward advice and a wide range of Optus services.
What Optus Ballarat offers
Mobile phone sales and upgrades
SIM card activation and replacements
Internet and NBN plan sign-ups
Device troubleshooting and tech support
Accessory sales including chargers, cases, and headphones
Location
Bridge Mall, 76 Little Bridge St, VIC 3350
Get DirectionsCustomer Reviews
Customers consistently praise Optus Ballarat for friendly, knowledgeable service and quick problem solving. Reviewers highlight how the team helps with mobile phone setup, plan reviews and modifications, switching from prepaid to postpaid, SIM changes and porting, eSIM transfers, and resolving billing or account issues on the spot. People also mention clear explanations, patience and taking the time to get devices ready to use, with helpful advice on home internet and even iPad setup.
Several reviewers mentioned Michael and Hannah for their outstanding, can-do customer service. If youre after straightforward help choosing a plan, sorting an account hiccup or getting your phone up and running fast, this store gets a big thumbs up.