About
Telstra Ballarat is your local destination for mobile phones, internet solutions, and a wide range of tech accessories. The store provides hands-on support for everything from setting up new devices to troubleshooting plans, making it easy for locals to stay connected. Whether you’re after the latest Samsung Galaxy, looking to upgrade your home internet, or need a quick recharge for your pre-paid service, the team is ready to help.
It’s a family-friendly spot where you can explore new devices, get advice on the best plans for your needs, and access rewards through Telstra Plus. With regular deals and trade-in offers, there’s always something new to discover for both individuals and families.
What Telstra Ballarat offers
- Mobile phone sales and plan activations
- Home internet and nbn plan setup
- Pre-paid and post-paid recharge services
- Device trade-in and upgrade assistance
- In-store troubleshooting and support
- Accessory sales including headphones, wearables, and tablets
What people say
Customers love the friendly, knowledgeable team at Telstra Ballarat. Reviews highlight quick problem solving, clear communication and genuine care, from sorting warranty issues on the spot to offering helpful repair guidance and timely follow ups. People also appreciate the support with new handsets, including choosing the right phone and seamless data transfer, plus help with plan changes and internet speed upgrades.
Several reviewers mentioned Lloyd and Tahlia for their helpful, professional service. Products and services called out positively include the Samsung S23 Ultra, new phone purchases, warranty support, device setup and data transfer, plan changes and internet speed upgrades.
Why choose them
- Central Ballarat location
- Family-friendly environment
- Access to exclusive Telstra Plus rewards and offers
- On-the-spot device setup and support
- Regular promotions on new devices and plans
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Contact
- Phone
- 1800 344 072
- Address
- 90 Bridge Mall Cnr, Peel St S, Ballarat Central VIC 3350
- Website
- telstra.com.au
Hours
- Monday9am – 5:30pm
- Tuesday9am – 5:30pm
- Wednesday9am – 5:30pm
- Thursday9am – 5:30pm
- Friday (today)9am – 5:30pm
- Saturday9am – 2pm
- SundayClosed
Suggest an update
- 1 · Tell us
- 2 · We check
- 3 · Live