About
Optus Horsham is the local branch of the national telecommunications provider, offering a full range of mobile and internet services right in the heart of town. The team here helps locals and visitors alike with everything from new phone plans to troubleshooting devices, making it easy to stay connected whether you’re at home, work, or on the road.
Walk-ins are welcome, and staff are happy to talk you through the latest smartphones, broadband options, or accessories. It’s a handy spot for quick bill payments, SIM swaps, or sorting out your tech questions face to face.
What Optus Horsham offers
- Mobile phone sales and plans
- Internet and NBN packages
- Device troubleshooting and support
- SIM card replacements and activations
- Bill payments and account assistance
What people say
Customers praise Optus Horsham for friendly, knowledgeable service and a clean, welcoming store. Reviewers highlight smooth plan sign ups and switching, good deals on phone plans, and helpful account support. Practical help comes up often, from installing a screen protector to setting up a tablet and checking contracts to save money. Shoppers also mention new phones and even a Thuraya Satsleeve purchase.
Several reviewers mentioned Kirsty for her helpful, efficient service, and Montana is frequently called out for being friendly and making the process easy. Overall, people appreciate how the team goes above and beyond and keeps things quick and simple.
Why choose them
- Central Horsham location
- Walk-in service with knowledgeable staff
- Wide range of devices and accessories on display
- Support for both personal and business customers
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Contact
- Phone
- 03 4344 1200
- Address
- 49 Firebrace St, Horsham VIC 3400
- Website
- optus.com.au
Hours
- Monday9am – 5pm
- Tuesday9am – 5pm
- Wednesday9am – 5pm
- Thursday9am – 5pm
- Friday (today)9am – 5pm
- Saturday10am – 1pm
- SundayClosed
Suggest an update
- 1 · Tell us
- 2 · We check
- 3 · Live